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How to Manage Medication Handoffs as an LTC Provider

New White Paper by SRX’s Paula Agoglia

Our own Paula Agoglia, Senior Vice President of Business Development, recently teamed up with Integrated Care Solutions’ Dana Strauss, VP of Partner Engagement, and Dr. Ken Donovan from Lawrence & Memorial Hospital, for a white paper in Skilled Nursing News (SNN) about “Managing Medication Handoffs.” 

These experts have well over 75 years of combined experience in the long-term care (LTC) industry, especially in post-acute care settings. 

Agoglia, a pharmacist, uses her expertise at SRX to help LTC and skilled nursing operators navigate the endless challenges surrounding costs related to pharmacy spend. Her role is to help their customers take control of that significant cost center through SRX’s automated technology. 

Dr. Donovan is the Chairman of Medicine at Yale New Haven Health System’s Lawrence + Memorial Hospital in New London, CT, specializing in internal medicine, palliative care, and skilled nursing facility patient care.

Strauss is a Doctor of Physical Therapy whose clinical career experience and business development background influenced her career shift to value-based care programs. She believes the healthcare system can meet everyone’s needs better. Her passion is advocating for optimal patient experiences and outcomes wherever an individual is on the spectrum of wellness, illness, injury, or chronic-care. 

LTC facilities have suffered a blow during COVID-19, but there is also an opportunity to right the ship. The white paper explores how operators can streamline the complicated process of medication management across settings through a combination of technology and preparation. 

“I think there needs to be more effort as far as resources and funding for discharge planning, and to close the gap in the process when it comes to medication reconciliation,” Agoglia said. “The cost of that, I think, is certainly going to be lower when you compare it to the cost of the consequences of med errors and readmission, rehospitalization.”

In the white paper, Agoglia and Strauss specifically discuss: 

  • The challenge of care transitions: How SNFs can increase communication to improve outcomes
  • Medication mismanagement: What SNFs can do to help patients in need
  • High- and low-tech solutions: Tips for improving medication handoffs
  • Investing for the future

Read full white paper here

SRX is a data-driven technology platform for skilled nursing and long-term care facilities. Their technology automates all areas related to pharmacy spend, including rebates, prescription costs, drug utilization, and reconciliation and reporting. 833 633 6833

ICS helps organizations improve community care coordination and drive the transformation to value-based care. Learn more about how ICS delivers results for organizations by putting patients first. 860 622 7645. 


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